Wow, Sue and Ken have gone out-of-their way to find properties for us. Professional and personable and they were able to find several homes that hit our wants to a " T " !! Thanks so much for the effort you have put in to find us a home. Buzz and Mary Pier
Our recent experience certainly met, as well as exceeded our expectations. Our listing agent, Ken Parr, did a wonderful job of not only answering, but anticipating questions or concerns. He went above and beyond the call of duty to see to it that we were satisfied at every turn. The members of the Burnt Store team were all in sync. Each viewing was reported to us in a positive and helpful manner. The closing occurred while were in Indiana and went very smoothly by wire.
Ken does a great job and is very responsive, without being pushy. We have both bought and sold properties with Ken. He is highly recommended.
I have worked with Ken and Sue Parr for several years. They are nothing short of great! Personal, professional, genuine and good knowledge of the area.
We spent time with Ken Parr as he showed us many houses on the market in Burnt Store Marina. Ken is a very professional real estate agent who always showed patience and interest in helping us find another home in the Marina. Being "snowbirds" we will continue to use Ken whenever other homes come on the market to our liking. Joan & Jim Rooney
We have worked with Ken on selling a home and now buying a condo. It is always a pleasure to work with him. Ken is always on "top of the game"!! He gets things done, like right now! If he can't answer your call he will get back to you, not tomorrow, but today, usually in a matter of minutes. He definitely goes up and beyond for his customers. We highly recommend Ken Parr for your realtor.
Sue and Ken are simply the best. They recently sold my home. This is not the first property the have helped me sell. I also must mention, their excellent help when I purchase homes. Their tireless efforts and professionalism are truly extraordinary. Thank You both once again.
Sue Parr rates a 5 star! Sue is always on top of what needs to be accomplished and very willing to help when there is a need. I will recommend Sue to all who are looking for a realtor. She is the best!!!!
Ken & Sue, I truly appreciate your continued support ... you are both true professionals!
We wanted to thank Sue for her exceptional service in selling our condo. Sue worked so hard and had us “in the loop” almost daily. She helped every way possible and never gave up; even on her short vacation.
Our most heartfelt thanks to Ken for all he did for us in selling Mom’s condo. We met him at an extremely difficult time in our lives and tasked him with a very challenging property. Ken’s kind and positive demeanor along with his vast real estate knowledge, professionalism and can do attitude got us over all the bumps to a long anticipated resolution and sale. So thank you – on many levels.
Sue Parr deserves an 'Excellent' rating. I have experience with 3 realtors over that past 5 years during 5 real estate transactions in Burnt Store Marina. Sue was the most honest, intelligent, service oriented and thorough during the purchase of my current Burnt Store condo and sale of the preceding unit. She was clear and direct in her communication which enabled me to make decisions quickly. Furthermore, she handled many tasks that facilitated the purchase and sale transactions, enabling me to minimize the time and costs while I owned 2 units. Since I do not live in Fla., her assistance was vital and I was confident throughout that she was absolutely working in my best interests. j Thank you, Sue!
My whole experience working with Ken and his team was a very positive one. He had a great inventory of homes to show me; were well versed in the market place; knowledgeable of the surrounding areas and overall did a great job. But most importantly, he became a friend and trusted advisor. Since the sale of the condo he has personally remained in contact with me and helped me on many occasions. It has been a pleasure working with Ken and I look forward to continuing to do so in the future.
We have known them for years and have previously bought property thru them. They are a great team and truly professional. When we decided to buy a Condo recently, Sue and Ken came thru for us once again.
Ken & Sue have helped us with the purchase of a lot in Punta Gorda and they have been just super to work with. Sue went out of her way to contact to contact the city water department to check on the pending availability of city sewer. The whole process has been very smooth and efficient.
Ken was great; he was very responsive even when he was on vacation. It was a very long process (short sale) and he was always patient, helpful and professional. I would highly recommend him to anyone wanting to purchase or sell a home in the area. He is a true professional that will work hard for you.
We are always 100% satisfied with Ken's professional services.
“We interviewed two other real estate companies and I must say you were the only professional team. Ken and Sue had prepared an excellent presentation for us and had a knowledgeable answer for all of our questions. We knew immediately you would be our choice. We were impressed with the professional reports we would get with each showing and the quick response you gave on feedback from potential buyers. Your team did an excellent job, making the closing such an easy process.”
Sue was amazing! Since we were out of state buyers, she took the time to get us information about the area so we could make the most informed choice, which was invaluable to us. She made us feel like we were her top priority at every turn. And, because we were out of state buyers, Sue made sure that the home inspection and anything else we needed was done correctly and timely. A true professional and extremely knowledgeable, I would always recommend her.
I have worked with Sue & Ken for the last year and a half on various real estate deals involving the purchase of a building lot, a penthouse condo and the purchase of our new home in Florida. With the purchase of our home, they then sold my condo. I have enjoyed working with them as they are very professional and knowledgable of the Punta Gorda and Port Charlotte markets offering a gracious style which allows you to comfortably make your own decisions. I also consider Sue & Ken as friends.
Five stars for Ken. Ken is very good with communication.
We have known Ken and Sue Parr for several years so when it was time to put our condo on the market they were our first choice as realtors. They took our listing very seriously and made every effort to get the property sold. That included numerous open houses to the public and the realtors. The condo was unfurnished so they staged some of the areas to make it look more appealing. When we received an offer they were very helpful in negotiating the final sale price. We would highly recommend them if you are looking for a real estate agent.
ken was very helpful and very friendly to work with....knows a lot about the area that we are looking in...great customer service...would recommend highly
Ken's service has been excellent. He has responded to my questions in a very timely manner & has answered all my questions satisfactorily. Look forward to doing business with him. Ron Cilwick
We want to express our gratitude for the way that Sue and her team handled the listing and sale of our condo. We know that you gave 150% in your efforts. Your dedication and enthusiasm were immediately apparent when you went to our condo and arranged/rearranged furniture and furnishings in preparation for the property being listed. Your professionalism and knowledge were exemplary throughout the entire process. Our condo sold in two weeks. We would highly recommend your services to anyone.
Thank you Great Service.
Professional. Knowledgeable. Thorough. Courteous. Working with Ken is always a pleasure.
We very much appreciate the housing information you send. We are happy with your office's efforts to find a home for us.
Both Ken and Sue were more than professional, courteous, and knowledgable .
We would like to thank Sue and her team for the outstanding professional and friendly service that they provided on the sale and purchase of our homes in Burnt Store Marina. Your team provided all the preparation, data and great counseling we needed to make everything fall into place. Your expertise was instrumental in making these transactions happen so smoothly. We are happy in our new home and will hopefully live here forever, but knowing you represent a fine company, we would definitely call on you again should the need arise.
We wish to provide very favorable feedback concerning the wonderful, professional service we received from Susan Parr. Sue far exceeded our expectations. She made our house hunting, offers, inspection and closing as easy as any customer could desire. She promptly returned telephone calls, recommended valuable and professional resources, provided constructive advice and kept us informed at all times. She is very engaging, intelligent and polished. This made our entire experience quite pleasurable.
Ken is the greatest; this is the second time we have done business and he bends over backwards to make the whole process easy.
Ken was not just a listing agent, he was also a seller! You do not find that in a real estate broker anymore. Everybody wants to list and forget about you. NOT KEN! When Ken gets a call from you, his response time is fantastic. His knowledge of the real estate market is excellent. We highly recommend Ken.
We closed on our old home and our new home yesterday and I wanted to tell you what a delight it has been to work with Ken Parr. Ken has always answered his phone and has been an absolute professional throughout. So much so that the process has been virtually stress free. I will heartily recommend Ken and the team to anyone and am sure that I will work with him again in the future. I have certainly had the best service and professionalism.
Both Sue and Jennifer were very professional in their dealing with us and very courteous. Additionally, they are excellent listeners and provided valuable feedback both in the form of weekly statistics as well as timely phone comments after each showing. We couldn’t have asked for more support and were pleased not only with their marketing plan and knowledge of the process but with the support we got at closing.
We have decided to use Ken again for our second purchase as a result of his outstanding support and extra effort that he demonstrates. If you are looking for a knowledge resource in the Burnt Store Marine properties, you can stop looking. Ken will get the job done for you!
During our initial phone inquiry, Ken gave us lots of important background information about the area, as well as some specific things to be careful about. It was obvious he was very knowledgeable about our areas of interest. Minutes later, we received a list of available houses from him. When we e-mailed some additional questions, we received another immediate response. Ken provides the epitome of customer service!
I spoke to a few realtors in the area before I found Ken. He was the most honest, knowledgeable and responsive person I spoke to. Purchasing my home with Ken was the best. I am glad I found him and would highly recommend him.
We have great appreciation for all the assistance Sue brought to the process of selling our home. She was thorough with the details and skillfully guided us through a number of challenging issues. She was patient in answering our questions and always had time for us. We recommend her highly and without any reservations. She is a true professional. Chuck and Patty Anderson
Sue and Ken have been great to work with ,very professional and have been great on guiding us through our purchase. I highly recommend them.
We live up north, so Ken had to do most of the legwork finding us a home near the water. Ken presented us with a detailed portfolio of excellent homes; one we just couldn’t resist. Ken negotiated on our behalf, took care of all of the details and got us the house for a great price. Ken is a great guy and is the best Realtor we have ever met! Ken put in alot of effort to sell our property and kept us informed each step along the way. We would highly recommend him based on our thoroughly satisfactory experience.
We want to thank Ken Parr for all the work he has done for us. We have both moved many times in the past and have never had such excellent service. We are thankful that he was recommended to us. Ken proved to have our best interest in mind throughout the whole process of selling our residence and finding us a wonderful new home. We will always recommend Ken.
MSC took good care of us – Sue Parr in particular was exemplary in terms of research, show and tell (tours of similar properties to assess market value), common sense regarding pricing, expenses, fees, and “carrying costs”, and in terms of fastidious attention to details that, although minor (e.g. temporary AC failure) could prove significant or even a deal breaker. Our family thanks your business, and Sue Parr in particular.
Ken's honesty and integrity stand out: I’d trust him with my wallet.
I have been Realtor for over 25 years. In all my experience, I can attest to the fact that Sue Parr is one of the most professional, knowledgeable, and above all, honest Realtors I have worked with. I utilized Sue's services on both sides of transactions: both when I purchased my home in Burnt Store Marina, and again when I sold it. I have since recommended her to anyone looking for a truly outstanding real estate professional.
I have at least three friends in real estate sales in Burnt Store Marina. I choose Ken for several reasons. 1. I didn't want to hurt any of my friends by choosing over the other. 2. Ken had a listing that he showed us back in March or April and he appeared to be very honest and pointed out things that might concern us. 3. He is PROMPT !!! 4.He is easy to reach. James L. Rooney
Ken is an outstanding Realtor with exceptional perception and qualifications related to his client’s requirements. His in-depth study of the type of real estate we were looking for was truly amazing. After looking at several excellent choices he saved the best for last and we decided to make an offer. Our offer was accepted and we closed on our condo. I would recommend Ken to anyone interested in purchasing a home. Ken’s performance was exemplary towards meeting our goals.
My goodness, Sue you are truly a rock star. Getting us all past the weekend was quite a task. We felt bad that you had to take the brunt. Thank you for keeping things on track so we could close on Monday; we appreciate all of your efforts.
Five stars! Courteous, professional and seriously responsive to clients questions and concerns. We would work with again!
extremely helpful, excellent service in helping me buy my home
We have been very impressed with the knowledgeable, prompt, and savvy real estate brokerage service from Sue and Ken Parr! Our land transaction was promptly listed - all the listing information was efficiently assembled and the property effectively advertised. Sue and Ken kept us informed every month of marketing efforts and the current area sales. Once we had the offer they assisted with facilitating the close for our convenience. All the details of the transaction, from start to finish, were discussed with us and handled with courtesy and competence. We can't thank you enough!
Sue Parr does an excellent job of staging, and showing properties. She has a terrific skill in keeping the owner informed as to the interest shown for their property.
Ken Parr is your Choice...Why? He is honest, listens, and delivers. If he does not have the answer he finds it.. He sold me my 1st Florida home 3 years ago. and will sell me my 2nd home soon.. He has banking, mortgage background experience.. His wife (Sue) and partner is outstanding in the Real Estate Community, Burnt Store Marina, as well..
Sue and Ken were both great to work with. They handled the sale of our home with skill and efficiency. Great communication throughout the entire process. I would recommend them to anyone.
This is the second house Ken has found for me in Punta Gorda over the last year or so. I have the utmost faith in Ken, his integrity and stewardship of my interest are top of mind for him. I would highly recommend Ken in any aspect of real estate you may need.
Our new place is working out great. Lisa loves it, kids have seen manatee and a dolphin. Already been approached about renting in November and December. Everything we had hoped for! Thanks for making it go smoothly. You have to be the best in the area! Lisa and Nick G.
Ken was great to work with on a deal with obstacles that at times seemed impossible to overcome. Two extensions later and no obstacles left the closing looks like it will go smoothly thanks to Ken calming a very nervous seller while I dealt with a frustrated buyer.
V ery knowledgeable Great followup Will be our agent of choice if we decide to move forward
After years of trying to sell our home in Burnt Store Marina with different companies and agents, it was passed along to me all good words and deeds of Ken Parr. The office on Burnt Store Road treated us as though my Islamorada location was the most pricey, expensive listing in the marina vs. as it was the very least! It was indeed a fun and pleasurable experience just to phone them, they had answers to every situation.
I don't believe there is enough space in this comment section to convey how pleased we are with the honesty, hard work and professionalism of Sue and Ken Parr of Michael Saunders & Company-Burnt Store. At the first meeting in our home, they presented us with charts and pictures of local "asking" comparisons, along with the actual "sold" prices of similar homes. At the end of the presentation they explained why it was important to list our house realistically. When it was time to take pictures for listing our home, they hired a professional photographer. He also took aerial photo's to show the footprint of the property. Throughout the entire process, Sue was constantly updating us. We never had to wonder "what's going to happen next". She always answered our phone calls immediately. Sue always made sure that we had plenty of notice when a showing was requested. Sue and Ken always made us feel that we were important to them. Over the years we have bought and sold our share of homes. This has been by far our best experience selling our home. I should also mention that we had a signed contract within five days of the property being listed. If you're thinking of buying or selling, look no further than Sue and Ken Parr. You will not be disappointed!
Because of Ken’s knowledge and service focused approach he helped close the sale on my dream home and navigate the many obstacles that came up along the way. I highly recommend Ken. He is professional, ethical and most importantly gets the job done!”
Sue, Thank you for helping us into our new home. We appreciate the professional and attentive manner in which you handled all the aspects of the transaction. We are glad to be neighbors! Please feel free to use us as a referral.
Ken is extremely knowledgeable and a pleasure to work with. He will go the “extra mile” to take care of you. We have purchased many properties over the years and he is without question the best Realtor we have ever worked with. He is a dedicated professional.
We couldn't have asked for a better experience working with Ken and Sue Parr. They assisted us in our new purchase and the sale of our former home. From the marketing (sold ours in first showing!) thru both of the closings, their professionalism was unsurpassed. I would use them again and again. Thanks so much!
Sue was our agent when we bought our condo in the Burnt Store Marina Community. She was patient, professional, responsive and helped us negotiate through the whole process. I can’t think of anything more I could have asked from her. She was perfect for our needs.
I found Ken to be one of the more professional agents I have had the pleasure to co-broke with.
I am sure you are aware of her capabilities and what a terrific asset to your firm is Sue Parr. She recently sold our property in Burnt Store Marina after a listing of about 8 months. We have owned 12 properties in our lifetime, plus my 25+ year career in banking gave me experience in sales and association with Realtors. Sue tops them all in both intelligence and professionalism.
Ken is always there for us no matter if it is a phone call, text or email. He doesn't waste any time when it comes his clients. Very personable, knowledgeable, a gets" right with the program" person! He showed us properties that we were interested in, but also steered us to a different area, and that happened to be the right decision for us!!
Ken is an honest, hard-working real estate agent. He got right on the ball and took care of things. If we had to leave him a message on his phone he responded right away, we never had to wait for him. He is very professional and dependable. He was not pushy at all. So pleased he was our agent!
Ken is a top notch Realtor from listing to closing; he is a true professional.
Outstanding professional who is sensitive, attentive, and responds extremely well to the prospective buyers specific requirements.
Very professional and proficient Extremely helpful.
Sue & Ken Parr are role models in the real estate business. They sold my home in Florida while I was in Michigan. They managed all of the details beyond the call of duty. I am very happy with the results.
Ken is a wonderful agent. Very professional and hard-working; very good knowledge about the area we were looking for.
Kens doing a good job but I'm a difficult buyer. He does the best he can.
We want to say a big thank you for your help and efforts towards selling our condo. We appreciated your calm approach to our stressful moments as well. We would not hesitate to recommend your services to anyone wanting to sell (or buy) a place.
Thank you Ken for your patience, tact and professionalism in selling our condo; we appreciate all your efforts.
We highly recommend Sue Parr as a full service realtor. She was exceptional at handling details before and after the sale. Thank you Sue, it was a pleasure working with you.
Big shout out to Ken Parr, we have used 2 other Realtors over the last 4 years. Recently we decided to sell and purchase a home, Ken was recommended to us and we are grateful for that. Ken's commitment to your finding and selling a home was second to none down to the very last detail. Ken's commitment and dedication was so impressive I recommended the Parr's to a friend who had the same great experience. Thanks for your professionalism and commitment.
Having recently purchased another home, the vast difference in the degree of realtor helpfulness is truly amazing! The no pressure demeanor was evident from the first day and your patience with the search for homes. Your uncanny insight into the type of home we were looking for makes it obvious that you sure know your business. We never dreamed we would be able to find a home in only a week! Your willingness to go way beyond the norm certainly made long distance a feasible option. We both agreed that when we made the initial offer of purchasing a home out of state that it was an impossible situation and felt sure it would require at least one trip back down. You are so efficient handling the "leg" and paperwork, and you made it happen. Seems like I was daily thanking you for "taking care of business"!
Michael I received your letter asking about our experience with the purchase of our Florida property. We used Sue Parr as our representative when looking for a place in Florida to spend our winters and I honestly can’t say enough about Sue. She was just so patient and cooperative with all are requests and just a genuine nice person to be with. She took the time to listen to our stories and to what we were hoping to buy in a budget that we could afford. She took us to places that met those requests and helped us to narrow our search. We narrowed it down to two places and we dragged her back to both places numerous times while we tried to make a decision and she was patient and helpful while we mulled over our options. We did finally make a decision and bought in Burnt Store Marina and Sue walked as threw every step of the transaction right down to the last day when we were supposed to close and got delayed for hours in traffic coming from Canada. Sue was there and did the closing and patiently waited for us to arrive and go over all the details with us. She gave us a package with helpful hints and info for Burnt Store and a hug. She has even checked in with us to see how we where making out with our new purchase. I wouldn’t hesitate to call Sue whether it was for info or help or just to say hi. My wife and I are hoping to have Sue and her husband back for dinner someday. I would not hesitate recommending Sue and will be passing her name on to my friends that are looking in Punta Gorda area.
We were extremely pleased on how Ken Parr handled the sale of our home. He is a very nice, personable, honest, and very professional realtor. We definitely will work with him again hopefully soon. We can see why Micheal Saunders has him in their Company. Thank you Ken Parr.
We were introduced to Sue by friends that bought their house through Sue several years ago. The experience of having Sue as our buying agent was fantastic, she escorted us around Punta Gorda for a week and helped immensely in finding the property we did end up purchasing in January of this year. As we are out of towners, we needed help getting financing and closing on the property, Sue's assistance through this process was superb. Sue actually assisted our friend in doing the final inspection before closing. Sue has continued to help us as we are up in the North West. We are greatful for all the help Sue has given as we ready to become residents of Punnta Gorda some time this fall. I would recommend Sue to anyone looking to purchase a home in the Punta Gorda, Port Chalotte area. Thank you, Sue.
I have had the pleasure of knowing Ken and Sue Parr for about 20 years. They are experts in the Burnt Store Marina and Greater Punta Gorda Real Estate Market. Their honestly, dedication, and overall value to customer service allows them to standout as true professionals in their field. I would highly recommend anyone who is interested in buying or selling their home in their market to speak with them and you'll be very pleased with your results.
Ken is a true professional and helped us every inch of the way to the sale of our property. He kept us informed regularly, which I consider to be important. I would highly recommend him to anyone interested in an honest Realtor.
Great job in doing a market analysis for me. Very prompt and professional.
Ken is the consummate real estate professional. Our unit was not an easy sale, but Ken never got discouraged and kept us optimistic that the right buyer would come along. He was always prompt to respond and quick to act. Ours was a long distance sale made easy by Ken's knowledge and commitment to the process. We would welcome the opportunity to work with Ken again
As a former owner of a real estate title company for over 35 years, I have dealt with thousands of Realtors and have bought and sold numerous properties. The term professional is extremely over used in the real estate market and I am extremely critical and skeptical when dealing with Realtors. Our transaction with Ken and Sue Parr was one of the best experiences we have had. They are in every sense true professionals, they kept us well informed, their attention to detail was impeccable. We felt and was treated as a great family member. They are straightforward and candid while addressing every concern. I would recommend these two professionals to anyone without reservation.
Sue helped us sell our property in Punta Gorda in two months. She expedited the sell and executed the closing very well. I highly recommend her. She is easy to contact and kept us closely informed all the way. Thank you Sue Sandy Gill
We were referred by friends from New Jersey, Sue not only is easy to work but her professionalism and attention to detail with our search for a Villa in Burnt Store Marina was commendable. We are retiring next month and going to spend a few years sailing then look anxiously to moving into our new home in Punta Gorda. Thanks again Sue for your efforts! Randy & Jill Moore
Ken was very professional and responsive in helping us sell our house. He arranged for a very impressive set of pictures and helped us understand the sale process. Our home sold in 6 days at almost full asking price. That tells me it was priced right and Ken worked hard at marketing it.
Ken did an excellent job for us. He moved the property quickly and without problems.
Ken is Awesome! He found a house for me in Punta Gorda, which I bought long distance. The process, albeit tedious, was as easy as it could be. Ken has the highest integrity and I trust him completely. His recommendations for any other services will be to professionals that are also of the best. Ken will take what you are asking for a find you a great home!
This is not the first testimonial that we have given for Ken. We have many friends that are in Real Estate sales but,we choose Ken because we trust him. He is honest,he is willing to work for us and he is pleasant to do business with.
It is always a pleasure working with professional people that exhibit honest and caring concerns for their clients. Ken is absolutely one of the best and most assuredly deserving of 5 stars!
Ken Parr has worked with my husband and I in buying and selling several properties. Six property transactions in total. We have worked with a good many other Realtors over the years. Were far from young and we have a tendency to move frequently. A touch of gypsy in me perhaps. Ken was a standout the first time we used his services. This explains the five more times since then. He keeps a client informed daily. This is true. We always knew Ken would make that quick call even when there was nothing new to report. He even called us when he was out of state on family business. Closings were consistently effortless and nothing was left undone. We cannot recommend him highly enough. One more comment if I may. My background was in Banking, Real Estate and Mortgages. I know what of I write. Thank you for the opportunity to say a few words on Ken's behalf.
I want to express my gratitude to you for the wonderful job you did representing us in our real estate transaction. Since we were both “property virgins” we really appreciate how you made the process as painless and seamless as possible. I also appreciate that you did not pressure us when we were going through a difficult family crisis.
We have been served very well by Susan Parr. She is warm, hard working, straightforward, and easy to work with. She has a comprehensive knowledge of the Burnt Store Marina and Country Club real estate market. We would happily recommend her to buy or sell a condo or house.
Thank you Sue, the entire sale transaction from listing to closing was managed in a professional manner. I was initially concerned that selling the house would require travel to Florida from my home in California, but you took care of every detail and the entire transaction was completed by telephone, text and email. Your advice on making several upgrades was spot on and thank you for managing all the contractors and seeing that the work was completed in a timely manner. Having your personal knowledge of the local contractors made the upgrade work run smoothly. I am delighted with the results you achieved.
When we listed our property not a lot had been sold there recently. Ken was very knowledgeable about the area and knew where and how to market it. He found us a buyer much quicker than we had expected at the top of our asking price. We would list with him again if we had a property to sell in that area.
5 Stars!!!
We have bought and sold much real estate in our 45 years of marriage and have dealt with some fine and competent agents/brokers. None of them exceeded the competence, kindness, and assistance provided by Sue and Ken Parr. Their attention to detail, helpful suggestions, and time management made the entire process a pleasure and they appear to do all this effortlessly. We know it's not. They were referred to us by trusted friends and then proceeded to exceed our high expectations. We wouldn't use anyone else in the area for real estate services. Five star in every respect.
Ken is knowledgeable on all aspects of the property and current market conditions. He is professional, dependable and extremely patient with all of our questions. If you’re in the market to buy a house, townhome or condo, the only guy to help you through it all is Ken!
Our journey began when I called about a home for sale at Burnt Store Marina and Sue was the individual that returned my call from Michael Saunders. I talked with Sue and told her that we planned to rent a condo for a week in Burnt Store Marina and during our vacation we wanted to look at properties in BSM, Venice and Punta Gorda. I was extremely impressed with Sue's outstanding customer service. She always replied to my calls and emails within 24 hours, usually sooner. She was extremely knowledgeable and helpful during the entire process. (We looked at 19 properties). She truly went the extra mile and in talking to her about her career I could tell that "going the extra mile" is the norm for this highly dedicated woman. My husband and I are from CT so it was a bit of a daunting task to purchase from out of state. Sue and Ken made the transaction go very smoothly. It is evident that Sue truly cares for her clients and I appreciated how she educated us on "Florida Life" such as the importance of the orientation of the lanai, finding a trusted home management company, and other important details. Sue was organized, very patient, with strong attention to detail. She told us at the end of our house hunting journey that we had "just joined the Michael Saunders family." She explained that their business is focused on being there as a resource or helping hand even after the sale is completed. This has been evident as she has been very supportive in answering our questions after closing about the community, referring us to a long list of service providers/resources and genuinely "being there." The bottom line can be summed up in a quote from my husband...."Sue was by far, the best realtor I have ever worked with in my life."
Ken provided me with good advice regarding the properties listed.
Thanks for all you have done for us. Outstanding in every way.
My experience with Susan Parr was fantastic; she was terrific to work with. She was prepared, knowledgeable and above all, patient. I'm sure that showing as many properties as she showed us is difficult, but Sue always seemed to maintain a positive outlook and it was "on to the next one". When it came down to the actual closing, Sue walked us rookies straight through the process without a hitch and now that we've been owners for several months, I wouldn't hesitate to call her with any questions about the area, who to contact for whatever help I need, or even the name of her favorite dining spot. She is a ten out of ten.